We’re pleased to share that Touch-to-Open® functionality is fully restored with Apple’s iOS 10.0.2 update. Upon downloading the latest iOS update, you will be able to use your Kevo lock with the app running in the background. If you are unable to update to iOS...
Open Apple Watch App on your iPhone Select My Watch Select Notifications. Turn on Notifications for the Kevo App
Switching your Apple TV WiFi network should not disrupt Premis connectivity to your Apple devices as long as internet connect is reliably available.
You can invite up to fifteen(15) Apple HomeKit to access your Premis lock through the Home app. You can also provide up to 30 user access codes using the Premis App.
Ensure your Apple device Bluetooth is enabled, and your Apple TV is connected to the internet and its sleep mode set to “Never”. Make certain your lock is within Bluetooth range of the Apple device/TV.
Premis firmware can be updated by using the update feature in the Premis app.
Yes for using touch screen and Siri.
Each lock can be given a distinct name, so each can be controlled individually via Siri
You will need the Apple TV logged into the same iCloud account as your Apple device that has the Premis app. You will also need to enable remote access on your Apple device from the HomeKit menu “Use iCloud” option on your Apple device.
Monday-Friday: 7:00am-4:00pm PST
Saturday: 6:30am-2:30pm PST
Sundays & Major Holidays: Closed
Monday-Sunday: 24 hours a day
Major Holidays: Closed
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For countries outside the U.S. and Canada, please visit our International contact page