Kwikset

Besides A Compatible Apple TV Connected To The Internet, What Else Do I Need To Set Up Premis To Control It Remotely?

You will need the Apple TV logged into the same iCloud account as your Apple device that has the Premis app. You will also need to enable remote access on your Apple device from the HomeKit menu “Use iCloud” option on your Apple device.
supportteam2

Chat with our US-based customer service:

All Products Support

Monday-Friday: 7:00am-4:00pm PST
Saturday: 6:30am-2:30pm PST
Sundays & Major Holidays:
Closed

Electronics Technical Support

Monday-Sunday: 24 hours a day
Major Holidays: Closed

24-HR AI Chat Support

Start AI-Powered Troubleshooting 

International Customers

For countries outside the U.S. and Canada, please visit our International contact page