How Many Guests Can I “Invite” to access my Premis lock?
You can invite up to fifteen(15) Apple HomeKit to access your Premis lock through the Home app. You can also provide up to 30 user access codes using the Premis App.
Chat with our US-based customer service:
All Products Support
Monday-Friday: 7:00am-4:00pm PST
Saturday: 6:30am-2:30pm PST
Sundays & Major Holidays: Closed
Electronics Technical Support
Monday-Sunday: 24 hours a day
Major Holidays: Closed
24-HR AI Chat Support
Start AI-Powered Troubleshooting
International Customers
For countries outside the U.S. and Canada, please visit our International contact page