Kwikset

What's The Difference Between The Passcode And Password In The Kevo Mobile App?

The password is used to log in to the mobile app. You will rarely need to enter your password because the app will normally be running in the background of your smart device. The passcode is a four-digit PIN, and it is an optional, added-security feature that you can enable inside the app. Enabling the passcode will require you to enter it whenever you access the app, and provides extra protection and security for your Kevo account against unauthorized changes when your smart device is unlocked.
supportteam2

Chat with our US-based customer service:

All Products Support

Monday-Friday: 7:00am-4:00pm PST
Saturday: 6:30am-2:30pm PST
Sundays & Major Holidays:
Closed

Electronics Technical Support

Monday-Sunday: 24 hours a day
Major Holidays: Closed

24-HR AI Chat Support

Start AI-Powered Troubleshooting 

International Customers

For countries outside the U.S. and Canada, please visit our International contact page