Kwikset

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Halo FAQs

What is Halo Wi-Fi Smart Lock? Halo is Kwikset’s Wi-Fi smart lock. There are two models – a touchscreen and a keypad – and works with the Kwikset App which allows a user to remotely lock and unlock the deadbolt, program...

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My "Date Range" or "Weekly Recurring" access codes stopped working on my Halo or Aura Lock after Dec 31st, how can I fix this?

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Can I control the Powerbolt 240 or Powerbolt 250 with my phone or App?

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What type of batteries do the Powerbolt 240 and Powerbolt 250 use?

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How long will the batteries last on the Powerbolt 240 and Powerbolt 250?

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Will the Powerbolt 240 and Powerbolt 250 alert me if the batteries are getting low?

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Can you mute the buttons when entering the codes on the Powerbolt 240 and Powerbolt 250?

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Do the Powerbolt 240 and Powerbolt 250 have thick door options?

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Do the Powerbolt 240 and Powerbolt 250 have 20 min UL FD options?

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