Kwikset

How to restore default settings on my SmartCode touchscreen? Perform a factory reset

A factory reset will delete all codes associated with the lock.
1. Remove battery pack.
2. Press and HOLD the Program button while reinserting the battery pack. Keep holding the button for 30 seconds until the lock beeps and the status LED flashes red.
3. Press the Program button once more. The status LED will flash green and red several times.
4. After a few seconds, the lock will initiate the door handing process, and the latch bolt will extend and retract to learn the orientation of the door.
supportteam2

Chat with our US-based customer service:

All Products Support

Monday-Friday: 7:00am-4:00pm PST
Saturday: 6:30am-2:30pm PST
Sundays & Major Holidays:
Closed

Electronics Technical Support

Monday-Sunday: 24 hours a day
Major Holidays: Closed

24-HR AI Chat Support

Start AI-Powered Troubleshooting 

International Customers

For countries outside the U.S. and Canada, please visit our International contact page