Turnpiece Rotation Support

A: Home Connect 620 may not have been ‘handed’ properly. (The ‘handing’ process tells the lock which direction to extend the deadbolt.) Home Connect 620 will automatically determine the bolt direction the first time it is powered up and after the first...

A: Home Connect 620 may not have been ‘handed’ properly. (The ‘handing’ process tells the lock which direction to extend the deadbolt.) Home Connect 620 will automatically determine the bolt direction the first time it is powered up and after the first...

The door handing process was not executed during installation, and the lock does not know the orientation of the door Perform the door handing process: 1. Remove battery pack by unscrewing interior. 2. Press and hold the Lock button while installing battery...

Enter your Programming Code. Press enter arrow. You will hear one beep. Press 0. Press enter arrow. You will hear two beeps. The latch bolt will extend and retract to learn the orientation of the door. If successful, you will hear 2 beeps. If unsuccessful, you...

Enter your PC, then re-enter the door handing code: Press "Kwikset" then "0" then "Kwikset"

Remove and reinstall the lock, making sure that the tailpiece is horizontal in steps 4 and 5 here.

ALERT: A feature for property managers. If the turnpiece is disabled, the lock will always auto-lock after each entry. The turnpiece will rotate but will not activate passage mode. User code or key will always be required for entry. 1. Make sure the door is...