Kwikset

Kwikset App Support

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Why does the Kwikset app require location sharing?

The Kwikset app uses location information provided by your phone to verify your local time zone and ensure accurate activity logging (time and date) within the app. Any location data unrelated to lock activity will be discarded by the Kwikset app and is not...

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My registered fingerprints are unable to unlock the Halo Touch smart lock?

Please delete the existing fingerprint and re-enroll the finger into the lock. NOTE: If unable to enroll a specific finger because of damage fingerprint i.e. dry skin, please use a different finger.

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How do I update the firmware on my smart lock using the Kwikset App?

Click here to view instructions.

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How to enroll a fingerprint in the Halo Touch smart lock?

Open the Kwikset app in Bluetooth range of the lock > select “People” icon (bottom left) > select user icon (top right) > enter Name > select “Schedule Type” click “Submit” (top right) Follow the instructions on the app to enroll your fingerprint. Make sure...

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Where can I find the Kwikset App Tutorial/Instructions?

The link for the App Tutorial is here .

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What app do I use to manage the Halo Touch smart lock?

The Kwikset App is used to manage Halo Touch as well as Halo Touchscreen, Halo Keypad, and Aura.

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Where can I download the Kwikset App?

The Kwikset App is available for free download from Google Play or App Store by searching for "Kwikset" and installing the "Kwikset Smart Lock App".

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How do I turn on or turn off LED status using the Kwikset App?

Click here to view instructions.

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How do I remove Paired Smartphones using the Kwikset App?

Click here to view instructions.

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