Kevo eKeys Support

Only the Owner or an Anytime Admin can send eKeys. Users with Anytime eKeys cannot send eKeys.

An Admin eKey allows the user to lock/unlock Kevo, send, disable, reassign and delete eKeys, see lock history, and receive notifications. Also, if the lock is connected to a Kevo Plus, the Admin eKey and lock and unlock remotely through the App. An Anytime...

An eKey is an encrypted electronic key. The eKey moves your physical key into the digital world and significantly improves your home access experience. With the Kevo app, you can enjoy the security and convenience of complete eKey management: - Send an eKey to...

If the owner replaces their existing smart device, the Owner eKey will transfer to the new device when they sign into the mobile app on the new device.

Owner eKey: When you set up your phone to work with the Kevo Smart Lock, your phone will automatically receive the only Owner eKey. The Owner eKey allows the user to manage other users, view the lock's history, receive notifications, and delete the lock if...

Only 10(includes the owner) smart devices can be paired to one Kevo Lock and up to 8 fobs (fobs are only available for Kevo Smart Lock products).

There is no limit to the number of Kevo locks that will work with a Kevo account.

Each Kevo Bluetooth Enabled Deadbolt comes with up to 24 eKeys—one for the Owner and the rest to share with friends, family member, or guest that has a Kevo-compatible smartphone.

Note: To send an eKey in the app, you must be an Owner or Admin user of the desired lock. From the Main Menu on the Portal 1. Choose the lock you would like to share access to. 2. Select button to "Send eKey" 3. Select the eKey recipient by selecting from "ADD...