Troubleshooting: Adding the Lock to a Smart Home System Some Z-Wave® systems require that the lock be within 12" of the controller during the adding process. If this is the case, follow the steps below to remove the lock interior from the door to perform the...
Add the lock to your smart home system Initiate the process to add the lock to your system at your smart home controller. Refer to your smart home system instructions for more information. When prompted by your smart home system to add the lock, press button...
Two possible issues: The lock was not removed completely from another network before being paired with the new network. Follow your smart home system’s instructions to remove (exclude/unpair) the device from any other network. Then, attempt to pair...
Four possible issues: 1. The system needs a repeater or router to reach the lock. Adding repeaters to your system may help communication between your lock and the controller, especially if they are far away from each other. 2. The network configuration...
Two possible issues: The lock was not removed completely from another network before being paired with the new network. Follow your smart home system’s instructions to remove (exclude/unpair) the device from any other network. Then, attempt to pair...
Four possible issues: 1. The system needs a repeater or router to reach the lock. Adding repeaters to your system may help communication between your lock and the controller, especially if they are far away from each other. 2. The network confi guration...
Adding the lock to the network During the pairing process, press button “A” on the lock interior once. Removing the lock from the network Follow your smart home system’s instructions to remove the lock from the network. When prompted by the system, press...
How to add the lock to the network: 1. Initiate the pairing process to add the lock to your system at your smart home controller. Refer to you smart home system instructions for more information. 2. When prompted by your smart home system to add the lock,...
How to add the lock to the network: 1. Initiate the pairing process at your smart home controller. Refer to your smart home system instructions for more information. 2. When prompted by your smart home system to initiate pairing at the lock, press button “A”...
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