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We suggest using warm, soapy water and then towel-dry the hardware.

We suggest using warm, soapy water for cleaning and then towel-dry the hardware. Please follow this method to clean door knobs, handles, deadbolts, and levers.

It sounds like you may have accidentally misprogrammed the new cylinder. Please watch the below video for step-by-step instructions on how to recover that cylinder and rekey it to your new key.

To reverse the handing of your levers, insert a flat head screwdriver into the lever catch. Remove both levers away from the chassis. Exchange each side with the other. Snap each lever on the corresponding side of the chassis.

The "Reversible Lever" function allows you to install the leverset on either a left hand, or a right hand configured door. The interior lever can be removed from the rosette assembly and switched with the exterior lever. This prevents the levers from being...

The set screws #83254 for the levers.

This model is a lever and requires a 3/32 Allen wrench to remove the handle in order to pop the rose plate off and expose the screws.

If you are experiencing the lever falling off, the set screw is still in the shaft. If you remove the lever and on one side of the shaft there is a hole and the other side there is a silver button. That silver button is the set screw. Place the lever back on...

If your key pulls out in any direction, please call Kwikset Consumer Service: 1-800-327-5625